Privacy Policy of North Away

We only collect personal data in cases where it is relevant to us, and we will only gather personal data if it is pertinent to your activity with North Away.

When collecting, processing, and using your personal data, we always comply with all relevant legal regulations.

We will only retain your personal data as long as we are either legally obligated to do so or as long as it is relevant to the purpose for which it was collected.

 

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.

 

We may collect information such as name, email address, postal address, delivery address (if it differs from the postal address), phone number, and payment details.

 

North Away collects and processes your personal data when you engage in the following activities:

• Visit our website.
• Subscribe to our newsletter.
• Send us questions, complaints, or feedback.

 

The Data Controller

The data controller for the collection, processing, and use of your personal data on www.north-away.com is North Away. See information and CVR number on the website.

 

Legal Basis and Purpose

We collect your general contact information, such as name and address, in order to deliver the product or service you have purchased from us. We collect your email address to send you an order confirmation as well as a delivery confirmation.

 

If you have given us your consent during the registration process or on our website, we use your email address to send you a newsletter. You can subscribe and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to withdraw that consent at any time.

 

Your information (except for your email address, if you have given consent for its processing for the purpose of receiving offers) will be deleted 24 months after you have received your product or service.

 

Other Recipients of Personal Data

We do not sell your personal data to third parties, and we do not transfer your personal data to third countries.

 

We host our website with One.com, which acts as our data processor. All personal data you provide on our website will be stored in One.com’s data centers.

 

We use external companies as suppliers to provide our services in the best possible way. These external suppliers are data processors and may, in certain cases, process personal data in connection with their delivery of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.

 

We have entered into data processing agreements with our data processors, which serves as our guarantee that they comply with the applicable regulations regarding the protection of your personal data.

 

Your Rights

As the data subject, you have a number of rights that we must ensure are fulfilled at all times. You have the right to request the following from us:

• To access and request correction/change of your personal data.
• To have personal data deleted.

 

You also have the right to object to the processing of your personal data, and you have the right to lodge a complaint with a data protection authority.

 

If you no longer wish for us to process your personal data, or if you would like us to limit the processing of your personal data, you can also send us a request to our email address info@north-away.com.